Every plan comes with tokens each month. Each thing your salesgirl does uses a few, so your costs are easy to predict.
Tokens are shared by every business on your account. Your plan tops them up each time it renews, and unused tokens expire at renewal. Here is what uses them:
Customer replies
Every reply your salesgirl sends to a customer on WhatsApp, Instagram or Messenger.
1 token per reply
Post captions
She writes a ready-to-post caption for your Facebook, Instagram or TikTok post.
2 tokens per caption
Hashtags & publishing
Hashtag ideas for a post, and publishing a post to your pages.
1 token each
Knowledge refresh
She re-reads your documents, links and FAQs after you update them.
5 tokens per refresh
Running low? Buy a token pack any time from Billing in your dashboard.
Keep selling with extra tokens
500 tokens
A quick top-up for a busy weekend or a big sale
Quick boost$9 one-time
1,500 tokens
Room to keep replying through the rest of the month
Best value$19 one-time
4,000 tokens
For shops with messages coming in all day
$39 one-time
Packs sit on top of your monthly tokens and your plan stays the same.
Grow faster with the Lead Bird team
Get set up, train your salesgirl and keep selling with help when you need it.
Help getting set up
Included with every plan
Includes:
Step-by-step guides to connect WhatsApp, Instagram and Facebook
Help linking your Instagram account to a Facebook Page
Plan and publish to TikTok from the same dashboard
Answers from Hannah, our AI helper, any time of day
Training your salesgirl
Included with every plan
Includes:
Add your products, prices and delivery rules
Upload documents, links and FAQs for her to learn from
Test chat to see how she answers before customers do
Tokens power your salesgirl’s work. Each reply to a customer uses 1 token, a post caption uses 2, and hashtags or publishing use 1 each. Starter includes 500 tokens each month, Vendor 2,000 and Shop 8,000. Unused tokens expire at renewal, and you can buy more any time from Billing.
What happens when my tokens run out?
Your salesgirl stops answering until your plan renews or you buy more. You can buy a pack any time from your dashboard and it shows up straight away. Nothing else about your account changes.
Which plan should I pick?
Pick Starter if you sell from one shop and you are still testing things out. Pick Vendor if you run two or three shops, or you want help writing and posting on social media. Pick Shop if messages come in all day and you do not want to think about limits.
Is there a setup fee?
No. There is no setup fee on any plan. You only pay for your plan and any extra token packs you choose to buy.
Is it monthly or yearly?
You can pay monthly, or pay yearly and get two months free. Cancel whenever you want from your dashboard.
How do I pay?
You pay with a card or a bank transfer through Flutterwave. We never see or keep your card details. Prices on this page are in US dollars. Nigerian customers are charged the naira equivalent at checkout.
How do I move to a bigger plan?
Open Billing in your dashboard and pick the plan you want. The new plan starts right away and your shops, chats and settings stay exactly as they are.
Do you have any cancellation fees?
No. Open Billing in your dashboard and press cancel. Your plan keeps working until the end of the period you already paid for, then it stops. We do not charge you again.
Do you give refunds?
If something on our side stops your salesgirl from working and we cannot fix it, write to hello@leadbird.app and we will sort it out with you. We do not refund time you have already used.
Do I need a Facebook Page to use Instagram?
Yes. Instagram asks you to link your account to a Facebook Page before another app can read and answer your messages. Your Instagram account also needs to be a business or creator account, which is free to switch to inside the Instagram app.
What happens to my chats if I cancel?
Your chats, customers and products stay in your account. Your salesgirl stops answering new messages, and you can start her again later by picking a plan.
Loved by growing businesses
What sellers say about Lead Bird.
“Now I wake up and see money in my account”I used to wake up and see customers already bought from someone else. Now I wake up and see money in my account. Lead Bird did that.
AdaobiInstagram seller, Lagos
“My phone sells even when I am not looking”I sell shoes. Before, I would miss messages because I was busy at the market. Now my phone sells even when I am not looking at it.
ChineduShoe seller, Onitsha
Chat with Hannah
Hey, I'm Hannah. Got a question about Lead Bird? Just ask. Plans, setup, WhatsApp, Instagram, whatever you need.